nuVizz, Inc., a leading network based Last Mile Delivery & Transportation SaaS platform was recognized by Gartner in their Market Guide for Real-Time Transportation Visibility Platforms for the second time.
nuVizz, Inc., a leading network based Last Mile Delivery & Transportation SaaS platform was recognized by Gartner in their Market Guide for Real-Time Transportation Visibility Platforms for the second time.
Gartner, the world’s leading research and advisory company recently published its 2020 Market Guide for Real-Time Transportation Visibility Platforms, for the second time. According to Gartner, “Real-time transportation visibility platforms (RTTVPs) provide commercial customers and consumers with real-time insights into their orders and shipments once they have left the brand owner’s, supplier’s or service provider’s warehouse”.
The report states that “RTTVPs combine key features such as a strong carrier network with real-time tracking of shipments, analytics and reporting as well as integration to core business systems. They provide a multitude of benefits in the areas of customer service, carrier management and transportation processes, enabling higher service levels and/or order fulfillment rates and efficiency gains for all (for example, brand owners, logistic service providers and carriers)”. Further, “the vendors included in this Market Guide are the most relevant in their region. They consist of a substantial number of live customers (20-plus customers) transacting large numbers of shipments (annually one million-plus), support a sizable carrier network (over 1,000 carriers) and are actively selling their solutions in the market. These vendors have customers that are successfully using their products and services. Selections are based on Gartner analyst opinions, vendor surveys and references that validate IT provider claims. However, this is not an exhaustive list or analysis of vendors in this market. Use this perspective as a resource for evaluations but explore the market further to gauge the ability of each vendor to address your unique business problems and technical concerns. Consider this research as part of your due diligence and in conjunction with discussions with Gartner analysts and other resources.”
The nuDeliverIt™ platform caters to all stakeholders in the final mile delivery logistics ecosystem – shippers, retailers, 3PLs, carriers, drivers and the end customers, all on a single platform. nuDeliverIt™ is a true network-based platform that operates on an event management architecture connecting all stakeholders without creating point-to-point integrations, giving all stakeholders with the same version of the truth with its context sensitive visibility. The platform operates without the requirement for traditional EDI or API connections between stakeholders.
The SaaS platform today helps customers in all kinds of delivery businesses from furniture, appliances, pharma, auto parts, office supplies, plumbing and HVAC products to people transportation in non-emergency healthcare, para transit and home healthcare services. The nuDeliverIt™ platform is one of the largest final mile true multi-tenant SaaS platform supporting more than 50 million business transactions in 2019.
“The real-time visibility encompasses a number of aspects related to delivery management – real-time optimization, tracking, customer experience and network enablement to name a few. To us, this recognition by Gartner for the second time of nuVizz in this segment is a testament to our continued focus. We’ve built a holistic platform that looks at delivery and transportation challenges in a unique way that is in-tune with the changing ecosystem…” says Guru Rao, CEO of nuVizz, Inc. “..In our opinion, while most of the vendors focus on building capabilities by bolting on different vendors’ solutions, nuVizz has focused on creating a holistic solution in-house. This provides our customers with a very flexible and scalable platform. The size of some of our customers that we manage speaks to the strength of our platform. We are honored by the recognition and motivated to continue on our vision of enhancing our platform and evolve with the needs of our customers.”
Some of the key differentiating features of nuDeliverIt platform includes:
- A true network-based solution that brings all stakeholders of the delivery ecosystem on a single platform
- On-demand dynamic optimization combined with traditional scheduled delivery planning
- Automated delivery appointment scheduling enabling multi-channel delivery scheduling and customer self-serve capabilities
- Most flexible delivery execution application to cater to any service/delivery workflow
- Best-in-class and consistent customer experience – SMS, email, Uber like visibility, smart speakers and chat bots
- Ability for enterprises to build their own crowd delivery ecosystem and manage within the same platform with other traditional resources
- Flexible driver settlement and customer billing module to automate the back-end processes supporting multi-tier ecosystem
- Enterprise grade solution with unmatched 24/7 live customer support
Gartner, Inc. Market Guide for Real-Time Transportation Visibility Platforms by Bart De Muynck, February 25, 2020 (prior to 2020, the report was previously named “Market Guide for Real-Time Visibility Providers”).
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
