Lab Sample Collection Solution - Enterprise Ready!
Customers routinely see...
10-15%
Customer Satisfaction
100%
Realtime Visibilty
30-35%
Asset Utilisation
50-60%
Billing Cycle
30-35%
Manual Labor
15-20%
CO2 Emissions
15-30%
Driven Miles
Merchant Portal
- Vendor base
- Ease of order entry
- Vendor experience
Increase your vendor base by providing a highly customizable interface to place lab sample collection orders. Make order entry easier for your vendors and lead generation partners while providing real time tracking and status updates with our routing and dispatching solutions for medical logistics.
Routing & Scheduling
- Optimized Routing
- Time Constraints
- Dead Miles
Our routing engine helps you plan your daily lab sample collection runs with or without recurring schedules. AI & ML based routing engine also helps dynamic on demand sample pick up and / or drop services. Dispatch your phlebotomists on optimized routes created to fit in customer time constraints, reduce fuel costs and dead mileage.
Real Time Field Visibility
- Field visibility
- Logistics control
- Exception handling
Never miss a beat again by having your eyes on the ground. Get real time visibility of your customer appointments and phlebotomist serviceable times. Have a 360 degree field view across geographic locations to get information of every single appointment with full order details. Handle exceptions and enhance customer service.
ETAs & Predictive Alerts
- Real Time Alerts
- Customer Experience
- Technician Delays
Our AI & ML based algorithms can provide predictive delay alerts and ETAs with cascading effects for remaining sample pick up or drops with 99%+ accuracy. The real time visibility helps reduce anxiety of your patients and gives a chance to be ready for smooth sample collection or helps your business vendors to have bulk samples ready without much delays.
Charge Capture & Documentation
- Charge Capture
- Documentation Capture
- Paper Cost
Enable the phlebotomist to add new orders on the fly or new customers in the same visit thus increasing revenue through our lab transport solution platform. Reduce paperwork by cutting the necessity to carry TRF forms. Document exception handling at point of service and port the information to your system to keep up with your accreditation guidelines.
Appointment scheduling & Service feedback
- Missed Appointments
- Customer Rating
- Performance Improvement
Allow your patients to choose their own appointment times resulting in reduced no-shows. Provide customized feedback forms to improvise on customer delight and reward the star performers thus increasing brand recollection and repeat orders.
Customers
000
M
000
+
000
+
000
%
Highlighted Customer Review
Awards
Testimonials
Videos
Blogs
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