With products being delivered in a blink by the likes of Amazon & FlipKart and other big shot ecommerce companies, service delivery is also gathering similar expectation. Customers are expecting faster turn-around-time and first-time fix when it comes to field...
Field Service Management involves controlling distributed mobile field force with constant monitoring and keeping healthy customer relationship in check. Due to uncertain nature that prevails in this industry, some gaps remain there in achieving the service...
